Customer Reviews

Customer Reviews

See our reviews on Autotrader

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Mr Jack Bartholomew - Vauxhall Corsa - Autotrader Review 4.7*
Excellent place. Very reliable and comfortable process when buying a car. The salesman Adam was probably the most honest and competent salesman I have seen at a car dealers. I would recommend this place for anyone looking for quality but affordable.
Miss Karen Barford - Vauxhall Astra - Autotrader Review 5*
Excellent service, bought my car from them and they couldn’t have been more helpful.From purchasing my new car, taxing it , sorting out and acquiring a spare wheel, all done quickly and efficiently. Very pleased, a five star service
Mrs Chaitow - Mercedes-Benz A-Class - RAC Review 5*
First contact via the telephone was very friendly and positive. First visit to look at cars was also friendly and positive. The owner, Adam, was informative and helpful throughout answering all our questions with patience and knowledge. He was never pushy or aggressive for a sale. The test drive was as long as I required, along both slow and faster roads to give me a real feel of how the car responded. He gave us time to think and ponder and when we returned was welcoming. The after sales service was also excellent, a rear sensor required attention, and this was done promptly and efficiently. I would use his garage again, and recommend him without hesitation.
Mr Meghji - Ford Focus - RAC Review 5*
Adam and the team at Grimsdyke gave excellent customer service throughout helping me to find the right car.Adam is very accommodating and nothing was too much trouble.I would definitely recommend these guys 100%.Keep up the good work and thanks!.
Steve Jacobs - Hyundai iX20 - Website Review
Personal and approachable, Adam and his colleagues provide an excellent service. I was recommended to Grimsdyke Cars/Service station from two of my friends who have dealt with them for many years. I recently bought a Hyundai ix20 from them which I am delighted with. In the very near future I will be considering changing my wife's car and I will be contacting Adam for his expertise again.
Alexander Edwards - Honda CR-V - Google Review 5*
Extremely happy with the sales and service Adam provided at Grimsdyke Service station. Not only did I get a great deal on a Honda CRV with a new tow-bar installed, he also was able to correct a small issue with the exhaust on the spot when I bought back the car. Thoroughly recommend doing business with Adam and the team at Grimsdyke!
Marion Patterson - VW Golf - Google Review 5*
I have recently bought a second hand 2011 plate Golf mk. 6 from this family run garage. We were delighted with the friendly service, nothing was too much trouble. I'm very impressed with the business and would recommend the garage without hesitation to friends and family.
Adam Connaughton - Nissan Qashqai - Google Review 5*
I recently bought a car at Grimsdyke and could not of been happier. Found the service I received fantastic and Adam could not of been more helpful. Have always had my car serviced and MOT at Grimsdyke and found the service second to none in that department as well. Would highly recommend the garage to anyone
Suntharampillai Kirubahar - Google Review 5*
I have recently bought a car for my wife. Excellent service, where they have added few stuff such as parking sensor and mat. Friendly guys. I always buy from Car Giant and price was better and convenient
Tauseef Mehrali - Google Review 5*
Excellent family run business. Very good prices as well as a personal service. Take my car there regularly now for both MOT + servicing
Google User - Google Review 5*
10/10 very happy with my service and felt very welcome. Have recommend to friends and family witch to have received the same service. They are a true family run business that have been there for many years. If you need a reliable garage that you can trust this one for me ticks all the boxes.
Mrs Haneet - Honda Civic - Yell Review 4*
I bought Honda civic from this dealership few months ago and was pleased with the professional and friendly service by Adam. He came across as genuine guy which is rare with used car dealers. I had some issue with parking sensors for which I had to drive to them 2 times (over 1 hr drive away from me) but it was eventually resolved by them. Overall happy with my purchase.
Robert Gould - Yell Review 5*
Having recently bought a Honda Hybrid I am so pleased I bought this car from this garage.Nothing but praise ,so professional in every aspect. This is the second car I have bought from this garage and I would recommend you give it a try.
Qype User - Review 5*
I have been using Grimsdyke Service Station for 15 years for my company vans and for my own car and they have always been very helpful and competitive on price, quick to respond with any breakdown we have had and very pleasant to deal with. Thanks and keep up the good work
Super Quick Service & Reasonably Priced by Raman AudiA3 - Yell Review 5*
I went to this garage on 3/11/2012 for a MOT and it was a breeze. They had a special offer on MOT, £12 cheaper than any of my local garages. I found the staff friendly & knowledgeable. I also got a quote from these guys for a timing belt with original parts and it was half the price of any other quote I have had. I would definitely be going back to these guys. Excellent service. Highly recommended.
Qype User Review 5*
Excellent place. Top guys
Qype User Review 5*
I recently moved to the area and count myself as very fortunate to be in the vicinity of Grimsdyke Service Station. I purchased a car from them and the follow up and after care has been first rate. Adam always goes the extra mile to ensure customer satisfaction and is very honest in his dealings. I've had my other car MOT'd with them and had some body work done too. I'm certainly planning on returning when my next service is due
Mrs LA - RAC Review 5*
Very good service and friendly
Mrs VF -RAC Review 5*
Adam was very helpful and not pushy. Very polite to me and wife and will return when we need a new car.
Mrs JR - RAC Review 5*
Very helpful and knowledgeable would not hesitate to recommend them. Have used them before and always with the same standard
Mr SB - RAC Review 4.5*
Friendly and helpful advice. No pushy salesmen tactics. Had a small but great selection of cars all reasonably priced and in good condition.
Mrs VK - RAC Review 5*
Friendly, knowledgeable and went the extra mile to make my purchase pleasurable. Great cars with low mileage !
Mr MG - RAC Review 5*
The dealer was very helpful and friendly, the service I received was brilliant.
Mrs JR - RAC Review 5*
They were extremely efficient in getting me the car I wanted and very quick
Ms PP - RAC Review 5*
Friendly and accommodating service. Very helpful and good knowledge of the cars sold. Always ready to help.
Mrs JC - RAC Review 5*
Have no complaints at all - I gave them a list of requirements that I needed for a new car and they met every single one. Could not have been more helpful, delighted to deal with them and would use them again. Would also recommend them to my friends.
Mrs KK - RAC Review 5*
Good
Mr DB - RAC Review 5*
After visiting a Fiat garage it was refreshing to deal with a man like Adam who didn't try to sell, sell, sell.

I can drive a car but am completely clueless to what happens underneath the bonnet, but Adam took time to answer any question regardless how daft myself or my 16 year son could come up with to ask. He was very helpful and fully service and valeted the car before we picked it up. Even putting brand new tyres on because he thought a couple of them looked worn (I hadn't even noticed!).

With the garage on site it does provide peace of mind that even if something goes wrong with the car over time, Adam and his team will be able to fix it and not charge over the top prices.

Having looked at a car for a while and gone into several showrooms it was refreshing to find someone who wants to provide you with the right car and not make a quick sell with as many extras added onto as they can. Thanks Adam.
Mrs CJ - RAC Review 5*
Excellent service
Mr AP - RAC Review 5*
Great service, very informative staff and very friendly
Mr DC - RAC Review 5*
The owner gave us time, was very helpful and not pushy
Mr NO - RAC Review 5*
This was an excellent and friendly service. Information given was very useful. Delighted with my purchase. I would definitely consider buying from them again in the future despite the 400 miles distance.
Mrs DA - RAC Review 5*
Adam was informative and helpful, no stress and no hassle. When u collected the car, there were a few small issues, including one I didn't even notice, and he made sure they were made right before I left. A very easy way to buy a car!
Mr RC - RAC Review 5*
Very Outstanding ,service with honesty & very welcoming
Mrs JD - RAC Review 5*
The staff were friendly, professional and clearly knew their stuff. Premises were clean and well run.
Mrs JW - RAC Review 4.5*
Really helpful, took time to give us all the info we needed and the car was just what we wanted at a good price.
Mr AK - RAC Review 5*
Car as described. Dealer very helpful and reasonable. All paperwork completed quickly. A good and trustworthy experience
A Google User - Google Review 5*
Used a few times. Easy to deal with. Good value compared to other garages. Will keep using.
A Google User - Google Review 5*
10/10 very happy with my service and felt very welcome. Have recommend to friends and family witch to have received the same service. They are a true family run business that have been there for many years. If you need a reliable garage that you can trust this one for me ticks all the boxes.
Danny Cox - Google Review 5*
Just bought a used car from Grimsdyke Service Station, salesman Adam was helpful, honest and knowledgeable. He gave great service so I have no complaints and I would not hesitate to recommend.
Thank you
Danny
Anthony Mallia - Google Review 5*
If you're looking for a quality used car at competitive prices look no further than Grimsdyke service station.
John Rogers - Google Review 5*
Have used Grimsdyke Service Station for many years for all our servicing requirements, and have always found them to be a very friendly, totally professional organization,and totally honest in all their dealings,which these days makes them very special !
Last month we purchased a VW Polo from them, and Adam, who runs the Sales Dept., went to great lengths to find the vehicle we required, and nothing was too much trouble. His after sales/delivery service has been superb. Highly recommended.
Tony L - Google Review 5*
Just bought a car from Grimsdyke Service Station after one of my other cars "died". Adam was brilliant...car is only 1 day in my possession but so far so good. Very pleased with the vehicle and Adam offered a great flexible service. I had absolutely NO intention of buying a car from them and I am not easily pursuaded but..... I was very highly impressed at the great low pressure service offered. I would highly recommend them.

Tony
Regina McEvoy - Google Review 5*
Good service. Experienced staff.
Fiona Corbett - Google Review 5*
Excellent service from Adam and Mary, bought a car three weeks ago, I love the car, great service, I will add that I have used this Garage for years, I had the MOT and Service on my previous car here at the Garage, the guys in the Workshop very Professional and friendly. Thank you.
Lee Garrett - Google Review 4*
Just picked up my car from Grimsdyke and had my rather bad curbed alloys refurbished and I love them I couldn't be happier. They would of got 5 stars but they didn't do some other work I wanted doing but as I wasn't charged for it I'll have to put up with my faulty parking sensors till next time. If you want your alloys done this is the place to go.
Benjy Border Collie - Google Review 5*
This is a very friendly and helpful family business, which I can recommend. I recently bought a car from them and think that I got a good deal, especially with the RAC inspection etc that they provide. I am pleased with the car and my experience of buying gives me confidence to use them for a service when the time comes.
Danny Williams - Google Review 5*
Needed a tyre repair quickly - was back on the road one hour after calling!
Excellent customer service and reasonable prices too!
JoeMayProductions - Google Review 5*
I recently purchase a new car from Grimsdyke Garage. The staff were very helpful and made the whole experience very easy for me. I would highly recommend Grimsdyke Garage.
Miss AK
Car as described. Dealer very helpful and reasonable. All paperwork completed quickly. A good and trustworthy experience